Australian education guidance

Clear direction for your study journey.

澳洲升学规划 · 课程与院校选择 · 申请与入学支持

Solmeya Education provides structured, practical support for students exploring education in Australia — from course and provider research through to applications, offers and enrolment.

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Australia-focusedLocal education context

PersonalisedAdvice shaped around your goals

TransparentClear process and next steps

A considered, professional approach to studying in Australia.

Student-centredStart with your goals and circumstances.

PracticalFocus on requirements, documents and next steps.

Clear communicationUnderstand the process before you proceed.

About Solmeya

Education decisions are personal. Our role is to make the process easier to understand, compare and act on.

Choosing a course or provider can be complex, particularly when you are navigating a new education system. Solmeya Education helps organise that process: clarifying your priorities, identifying relevant options, and supporting the practical steps involved in applying and enrolling.

Our approach is calm, responsive and grounded in the Australian education context. We aim to give students and families the information they need to make their own informed decisions.

See how we can help →

中文服务 · CHINESE STUDENT SUPPORT

为中国学生提供更清晰的
澳洲升学支持。

无论你正在国内规划赴澳留学，还是已经在澳洲考虑升学、转学或下一阶段课程，曦原教育都希望把复杂的信息整理成清楚、可执行的下一步。

我们可以使用中文沟通，协助你理解澳洲课程和院校选择、申请材料、Offer 与入学流程，也可与国内合作机构衔接学生需求和澳洲端申请进度。

中文咨询支持中文沟通 · 面向中国学生与家庭

课程与院校梳理

根据你的学习背景、目标和实际情况，协助比较适合进一步了解的课程与院校选项。

申请材料与流程

梳理申请所需文件、关键步骤与时间节点，让准备过程更有条理。

Offer 与入学支持

协助理解 Offer 条件、接受步骤及与入学相关的信息，减少遗漏和误解。

国内合作机构衔接

如你由国内合作机构转介，我们可协助衔接澳洲端课程信息、申请进度与后续沟通。

Our services

Support at each stage of your study journey.

Start with one question or bring us a complete study plan. We help organise the next step, explain what is required, and support the application process in a clear and structured way.

Course & provider exploration

Compare study options based on your goals, academic background, preferences and practical considerations.

Explore options →

Application support

Step-by-step assistance with application preparation, required documents and submission processes.

Prepare & apply →

Offer & enrolment guidance

Understand your offer, key conditions, acceptance steps and enrolment-related information before you proceed.

Understand next steps →

Pre-departure preparation

Practical information to help you prepare for study and everyday life in Australia before your course begins.

Prepare for arrival →

Why Solmeya

Professional support without unnecessary noise.

We focus on what students actually need to understand: the options, the process, the documents and the next decision.

Personal, not generic

Your academic history, priorities and circumstances matter. We avoid one-size-fits-all recommendations.

Clear explanations

Complex processes are broken into practical steps so you understand what is happening and what comes next.

Measured decisions

Good decisions do not need pressure. We help you compare options carefully and move forward with confidence.

How it works

A simple, structured process.

You do not need to have everything figured out before contacting us. We can start from where you are.

Tell us where you are now

Share your background, current study situation, interests and what you are hoping to achieve.

Clarify your options

We help organise suitable study pathways and explain key differences, requirements and considerations.

Prepare and apply

Once you decide how you want to proceed, we support the practical application and document steps.

Move into the next stage

We help you understand offer, enrolment and pre-departure information relevant to your chosen study plan.

Make an enquiry

Tell us what you need help with.

You do not need to have everything figured out. Send us a short introduction and your question, and we can identify the most useful next step.

在线咨询
简单告诉我们你的情况和想了解的问题，我们会根据你的需求进一步与你联系。

Prefer to email directly? / 也可直接发送邮件 hello@solmeyaeducation.com.au Victoria, Australia · ABN 64 368 635 157

Enquiry form · 咨询表格

Name / 姓名 *

Email / 邮箱 *

Phone or WeChat / 电话或微信

Enquiry type / 咨询类型

Your enquiry / 咨询内容 *

By sending an enquiry, you agree that Solmeya Education may use the information you provide to respond to your request. / 提交咨询即表示你同意我们使用所提供的信息与你联系并回复本次咨询。 See Privacy.

How we handle your information.

Back to enquiry ↑

This policy explains how Solmeya Education｜曦原教育 collects, uses, stores and shares personal information when you contact us, submit an enquiry or use our education support services.

Last updated: 21 September 2026

中文说明： 我们仅为处理你的咨询、教育服务及相关沟通而收集必要信息。若服务需要与学校、教育机构、申请平台或合作机构共享你的资料，我们会按照服务需要及适用的隐私要求处理，并在适当情况下征得你的同意。

1. Who we are

Solmeya Education｜曦原教育 (ABN 64 368 635 157) provides education information, study-option guidance and application support from Victoria, Australia. In this policy, “Solmeya”, “we”, “us” and “our” refer to Solmeya Education.

2. Information we may collect

Depending on your enquiry or service, we may collect:

your name, email address, phone number or WeChat contact details;
your study goals, preferred courses, institutions or locations;
education history, academic results and English-language information;
documents and information you choose to provide for an education application;
records of enquiries, correspondence and service interactions; and
limited technical information generated through website hosting or security systems.

Please avoid sending sensitive information unless it is genuinely required for the education service you have asked us to provide.

3. How we collect information

We generally collect information directly from you when you submit a website enquiry, email or speak with us, provide documents, or engage us for education support. With your permission, relevant information may also be received from a parent or guardian, an education provider, an application platform, or a partner organisation involved in your enquiry.

4. Why we use your information

We may use personal information to respond to enquiries; understand your study goals; provide education guidance; prepare, coordinate or support applications; communicate with education providers; assist with offers and enrolment; maintain business records; improve our services; and meet applicable administrative or legal requirements.

5. Sharing information

Where reasonably necessary for a service you request, relevant information may be shared with education providers, admissions or application platforms, service providers supporting our operations, or a partner organisation involved in your matter. We do not sell personal information.

6. Overseas disclosures

Because Solmeya works with students and partner organisations connected with China and other locations, information may in some cases need to be disclosed to an overseas recipient. Where Australian privacy law applies to a disclosure, we will handle the disclosure in accordance with applicable requirements, including any consent or cross-border obligations that apply.

7. Storage and security

We take reasonable steps appropriate to our operations to protect personal information against misuse, loss, unauthorised access, modification or disclosure. Information may be stored in email, cloud services, business systems or records used to provide our services. No electronic system can be guaranteed to be completely secure.

8. Access and correction

You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date. We may need to verify your identity before actioning a request.

9. Retention

We retain personal information for as long as reasonably required for the purpose for which it was collected, our business records, or applicable legal requirements. When information is no longer required, we may securely delete, destroy or de-identify it where practicable.

10. Website and third-party services

Our website may use hosting, email, form-processing or other third-party services. Those services may process limited information under their own terms and privacy practices. If we later introduce analytics, advertising cookies or other material data-collection functions, this policy and any collection notices will be updated as appropriate.

11. Students under 18

If a student is under 18, a parent or guardian may need to be involved in parts of the enquiry or education support process, depending on the circumstances and the requirements of the relevant education provider.

12. Questions or complaints

For a privacy question, access or correction request, or complaint, contact hello@solmeyaeducation.com.au. We will review the matter and respond within a reasonable period. Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles apply to our handling of information, we will handle that information in accordance with those requirements.

13. Changes to this policy

We may update this Privacy Policy when our services, systems or legal obligations change. The current version will be published on our website with its update date.